Where are Naturaleez products made?
All our products are handmade in Guaynabo, Puerto Rico.
What happens after I place my order?
Once you place an order, you will receive an order confirmation email with your order number. Your order will be processed and shipped within 3-5 business days during regular seasons. During busy times such as Christmas and the holidays, your order may ship between 5-10 business days. Orders placed on weekends and holidays will be processed the next business day.
What shipping carrier do you use?
We use DHL, UPS, and USPS.
Where do you ship?
We ship locally, to the United States and its territories.
When can I expect my order to arrive?
We usually ship orders within 3-5 business days (during regular seasons). From there the standard shipping is 5-7 business days for the U.S. Please bear in mind that due to the current pandemic, local delivery services may be delayed (which is out of our control). Once your order has shipped, you’ll receive a notification when your order is on the way with tracking information. If you have any questions about the state of your order, you can contact us at email@example.com
Where can I buy your products?
Our products can be bought directly from our online store.
How can I reach you?
You can email us at firstname.lastname@example.org for general inquiries Monday to Friday between 9-5 p.m EST. Please note that we are closed during weekends and holidays and will follow-up on any inquiries sent (during weekends) on the next business day.